User Data Deletion

How to request deletion

Email privacy@useatlas.work from the email address registered to your Atlas account.

1. Use the subject "Data deletion request".
2. Include your name and your Atlas account email.
3. Describe what you want deleted: your entire account, specific Projects, or specific data such as files and chat history.

We verify that the request comes from the account owner before deleting anything.

The button at the top of this page opens an email with this format already filled in.

Data from Google and other connectors

You can revoke connector access at any time.

• In Atlas: open Settings, choose Connectors, then manage or disconnect the service.
• In Google: open your Google Account settings, choose Atlas, then remove its access.

Revoking access stops new data from being collected. To delete data already stored, send a request to privacy@useatlas.work.

Data from Telegram

To stop using an Atlas bot, stop or block the bot in Telegram.

To disconnect the bot from your account and delete its message history, send a request to the same email.

What is deleted

Account deletion is permanent and cannot be undone. It covers:

• Your account and profile.
• Chats, Projects, files, knowledge, and memory.
• AI coworkers, agent teams, and routines, including their run history.
• Connector and channel connections, including their access tokens.
• Outputs Atlas produced for you.

What we keep

We keep a record that the deletion happened: the account ID, the request time, and its status. This record is proof that your request was fulfilled.

Transaction data we are legally required to keep is retained for the required period.

If your account is part of a team

Data in a team workspace may be managed by the team owner or admin. Contact your team admin first.

If you get no response, send a request to privacy@useatlas.work and we will forward it to the team.

Processing time

We confirm receipt of your request within 3 x 24 hours.

Deletion is completed within 14 business days after your identity is verified.

We send a confirmation by email once deletion is complete.